STEIGENBERGER AQUA MAGIC HOTEL

First time we stayed at this hotel, very beautiful and big. We loved the food so much a lot to choose from. The animation team are so great a lot of activities to do around the pool. The rooms are very clean our cleaner is the bested . The place is great we will definitely be back as we enjoyed our stay so much thanks all the staff. Xxx

The best 12 night stay . The amazing animation team made it incredible as well . Would really recommend this hotel so much to do for everyone from babies to adults . The entertainment was amazing also 10/10 would definitely recommend.the food was amazing also and everyone was so lovely and always willing to help.

Roomnumber 4222 Familysuite. The Cleaning ist Good the Cleaningman : Youssef Malek is a nice guy thank you very much.......................................................................................................

Everything was great specially the staff specially Mohamed ragab the hotel was amazing stay sure will be visit next time very very big thanks to mohamed ragab in the front office ……………………………………………………………….. ……………………….……………………………………….

We recently stayed at Steigenberger Aqua Magic in Hurghada, Egypt, and while the location was undeniably beautiful, our experience left us a bit disappointed. We love Egypt and will definitely return, but unfortunately, we wouldn’t choose to stay at this hotel again. To start with the positives, the Red Sea setting is fantastic. The resort offers stunning views, and our room was spacious, clean, and well-kept thanks to the diligent housekeeping staff. The beach is lovely, and the overall atmosphere is peaceful, which we appreciated. However, several issues detracted from our experience. A significant frustration was the lack of available sun loungers. By early morning, nearly every chair was already reserved, leaving us with very few options throughout the day. On more than one occasion, we found ourselves sharing a single sun chair between three people, which is not what we expected for a relaxing getaway. The buffet was also a letdown. The selection was much narrower than we’re used to from other five-star all-inclusive resorts, especially in places like Turkey or the Caribbean. The options were limited, repetitive, and sometimes lacked freshness, which impacted the overall dining experience. The service at Steigenberger Aqua Magic was inconsistent as well. Although some staff members were friendly, it often took multiple follow-ups to fulfill simple requests like extra towels. We expected a more attentive service, given the hotel’s five-star rating. As a family, we were also disappointed by the hotel’s policy that doesn’t allow children to use swim rings in the pool. This rule felt overly restrictive and made it difficult for our kids to fully enjoy the pool area. We hadn’t encountered this policy at other family-friendly resorts, so it was an unexpected drawback. No drinks near the pool…and ofcourse i totaly understand that should be prohibid where the kids are but at the adult pool, they should make some exceptions.Also the quality of the drinks is very low. I payed extra for a bottle of no-name Sekt almsot 18 Euro. An Espresso Martini costs 30 Euros. Animation team was great. Overall, while Steigenberger Aqua Magic has a beautiful setting, it doesn’t fully meet the standards we’ve come to expect from five-star all-inclusive resorts. With some changes, it could become a much better experience, but as it stands, it’s not a place we would return to. We’ll be back to explore more of Egypt but will look for a different hotel that better meets our expectations.