ROYAL GARDEN BEACH

Good food, clean pools, but the room was in the old building and not very happy about the old smell. The cleaning was daily, but superficial done. The stuff was very nice, always trying to help, with a smile on their face. Cocteils not great, but the ice cream -best I ever had.

I have no idea where so many positive opinions come from... I had the opportunity to be a guest with my family in July in this hotel. The hotel welcomed us at 10 pm where the reception informed us that the room was not ready yet and we had to wait about an hour. We were directed to the hotel bistro which was open 24/7 . After an hour I was informed that the room was still not ready and we had to wait a little longer... you won't believe it but it dragged on until 3 am when the accommodation should have been ready at 3 pm the previous day. Finally we were directed to a room which was not even located on the hotel premises and there was another building across the street. Can you imagine waiting with a 7 year old boy for a room for 5 hours at night? I will add that we were not alone with this problem because after us there were the same situations with other families... (total joke). After returning I wrote a message to the agent from whom we had purchased the trip, who contacted the hotel and in response we received information that we had waited for a room for 2 hours and the next day they offered us to move us to a building by the beach to a newer room as compensation... (absurdity that did not happen) The hotel is so brazen that it lies to your face - I could not believe what I was reading... As for the hotel, it was very clean, the pools were great fun for children, as were the slides and the shows every evening. The food was very poor, it was practically the same every day, not seasoned in any way, the hotel definitely focuses on the quantity of food and not the quality. The meals for children were practically zero, apart from chips, you couldn't always get chicken nuggets at lunchtime... The hotel bistro, open 24 hours a day, practically served leftovers from the previous day's lunch, where children wouldn't eat seafood... As for the minuses, in a room for 4 people we had 3 blankets, when we reported it at the reception we waited 2 hours for the missing blanket. Toilet paper was not brought on time, there was a moment when it was completely gone and we had to wait another 2 hours... The hotel staff and especially the bar in the middle of the hotel definitely have a problem with foreigners because when I asked for the number of drinks x4 they had a problem (where I also took drinks from friends) they didn't like it and gave them to me with great grace... I don't know if it matters but I met one waiter who was sarcastic that he earns 700 euros a month in this hotel (sad) but it has a bad effect on the general atmosphere serving us as customers. Overall, the place is very nice for children in terms of attractions, very clean and I will end with the positives there. I talked to my new friends at this hotel and they also confirmed that they do not recommend anyone to come here because of the unpleasant situations. To sum up, it is definitely not a 5-star hotel.

This hotel is very good and we enjoyed our holiday in the sun, staff are great and make you feel comfortable and looked after, Room's are Fabulous and lots of space food is great lot's to choose from lot's of food options open buffet and alacartes Very clean and beautiful, special thanks to the Guests relation girls Yvi and Jane lovely girls, and Mr Halil. Swimming pool area good and water slides are fun definitely would comeback for another stay.Thanks guys's

We stayed at this hotel with our family for a holiday week. Overall, the experience was positive, but there were a couple of shortcomings worth mentioning. If your accommodation happens to be in the hotel’s B-building, be aware that the sound of disco music carries on until around midnight. This can be quite disruptive, especially for families with young children trying to sleep. Another issue we encountered was with the drinks served at most of the hotel’s bars. The cocktails were far too diluted, to the point of being completely ruined. In a five-star hotel, one would expect to get what they order without it being watered down to oblivion. On the bright side, the food was excellent—plentiful, diverse, and of great quality. Hopefully, the hotel can address these minor negative points to make the experience truly flawless.

Few things to tick off the list here for a british family of 4 based on a 10 night stay with a 7 and 9 year old Starting with the positives The pools are great for the kids with 2 pools with slides 1 smaller pool for toddlers and another for a child aged maybe up to 5 Rooms were okay pretty modern with bathrooms clean etc Stunning decor of the hotel throughout with the lobby etc The pizza snack bar Mini disco and entertainment in evenings consisting of music or live band Oktober festival they had on whilst we were there The beach-although could do with a bit more maintenance Sun bed availability However fair few negatives Be prepared to get your own cutlery this was a daily for me for the whole family as some tables not having them when entering the dining hall Food options -not great at all i know its a foreign country and understand maybe different foods from around the world but the only good things were breakfast (pancakes and eggs) Stuff you could live off but wouldnt be first choice For kids they really struggled last night 7/10/2024 every bit of food on display was fresh sea food Another thing on food the staff moaned every day when my daughter asked for grated cheese for to go with a bolognaise sauce and pasta as they had to walk down to the beach to get this Fighting the rest of europe at the bar/food You as british will always be last choice as the dutch/polish and germans were there in the masses Staff moaning they only get paid 500 euro a month by the hotel (this happend twice) Majority of staff speak very minimal english apart from hello and goodbye, but then they are able to belt out all the songs in english so sing to them 😂 Overall i would say read a couple of similar reviews before booking. I suppose okay for adults if your not fussed on food etc Also keep an eye out as on the last 2 days they were there with a camera team lookong to update the photos for the hotel. Its not what its snapped up to be. Further to this we bumped into about another 4/5 british familys at the shops they were staying in other hotels and said there food was awful also (maybe an area thing) keep this in mind when booking the area as a lot of people saying recently we are not wanted in turkey however having been to other areas like bodrum and marmaris alanya wasnt for us 👍